The awkward page to write.
The house sells watching. That makes this more of an obligation than it is for most companies, because a member is entitled to know precisely what the people watching the internet on their behalf are holding about them.
On this page
Who is accountable
Fortify 24x7 operates Star Privacy, and decisions about information reaching the house through these pages or through the service rest with that company. Every we below is that company and nobody else.
These pages
What you are reading is a set of flat files. There is no account area here, no advertising, no analytics belonging to the house, and no cookie of ours set anywhere on it. The register keeps your selection in the page while you read and forgets it when the tab closes.
Two things deserve naming rather than implying. The typefaces come from Google's font service, and fetching them discloses your network address and browser string to Google in the way requesting a file from any outside host always does. And the host serving these files writes ordinary access lines: address, timestamp, page requested. Those exist so the site stays up and so abuse can be traced.
What you tell us
Watching cannot work without knowing what to look for, so intake asks more of you than an ordinary service would: names you go by, addresses you have held, accounts and handles that are genuinely yours, and the people who should be watched alongside you.
You decide what goes on the sheet. Whatever you withhold goes unwatched, and the house will name the gap that creates instead of proceeding as though it were not there. Naming another adult is your assertion that you may name them, and we approach them directly to confirm rather than watching anyone on your word alone.
What the watch collects
The watch generates a file: each appearance of your details, its origin, its date, the material involved and the action taken. That file is the thing you are paying for, and it stays while you hold a standing, because a matter raised eighteen months ago has to still make sense when it resurfaces.
Device protection reports health signals and threat detections. It does not report your documents, your messages, your browsing or your screen. The house cannot see those, the software is not configured to collect them, and a service able to read its members' correspondence would be a graver risk than the one it was engaged to prevent.
Who sees it
Within the house: the custodian holding your matters and the people keeping the systems running. Nobody else, and never as a dataset for anything but your own service.
Outside it: a platform receives what a takedown requires, which is the evidence of impersonation rather than your file. Where you ask us to work with your lawyer, your business manager or your protection team we speak to them on your instruction. Nothing about you is sold. Nothing of yours trains a model.
Retention
Your watch record is kept while you hold a standing. When you leave, tell the house to delete it and it goes, apart from what tax and contract law obliges us to retain, which is the billing record rather than the intelligence.
If you would rather it were kept against a possible return, say so and it will be. Your call in both directions.
What you can demand
Tell us to enumerate your file, produce a copy, amend an error inside it, or destroy it. Certain jurisdictions grant those rights by statute and others do not; the answer here is the same either way. You get a written response and no fee is attached.
Money
Money moves through Stripe, on Stripe's own pages. Card digits, expiry and the verification code are all typed on their side. None of it crosses to the house and none of it sits in our systems. We receive only what an invoice needs: who paid, where to write to them, how much, and Stripe's own customer handle.
Revisions
Should this page shift in a way that alters what is collected or who reaches it, members hear so from the house. Nobody should have to detect a policy change by noticing a revised date in a footer.
