What a standing carries, and what it will not.
Brief, and meant for reading before you take a standing rather than for discovery once something has gone wrong. Any clause here serving the House's interest instead of yours is labeled as such.
On this page
What a standing is
A monthly membership at the level you took. Ward covers you and your devices. Herald adds the Watch on your name in public use, with takedowns assembled and pressed. Keep extends both across a household of up to six and holds the network at one residence.
The register page is the specification. What is listed there is what a standing carries, and where an item says the House presses or requests something, the wording is deliberate: it describes an action taken, not a result controlled.
Marks
Each standing carries a number of Marks per membership year, redeemable against discrete work: a takedown assembled and pressed, an off cycle sweep, a travel briefing, or an hour with your custodian. Continuous watching is never drawn against them; that is what the standing itself buys.
Marks are not currency and cannot be transferred, redeemed for money or refunded. Marks included with your standing expire at the end of the membership year. Active members can purchase additional Marks from the desk for $2,500 each. Purchased Marks are recorded separately, do not expire while your membership is active, and require an active membership to use.
What the House is not
- Nothing is guaranteed to be removed from the internet. Platforms and brokers decide that. The House builds the case, presses it, chases it and reports the outcome, refusals included.
- The House provides no physical security. No guards, no drivers, no patrol. Where chatter suggests physical risk it is weighed and handed to whoever performs that role for you.
- The House does not practice law and nothing it produces is legal advice. Evidence is kept in a form your counsel can use.
- The House does not insure you. Nothing here indemnifies you against loss and no part of the fee is a premium.
- The House does not do asset recovery or reputation management. Neither is watching, and a firm bundling them with it is selling you two different things under one name.
What is asked of you
An accurate intake sheet. Watching the wrong name finds nothing, and the House would rather ask twice. Tell us when circumstances change: a new address, a new account, somebody joining or leaving the household.
Billing
Monthly in advance, in US dollars, by card through Stripe. Review the total shown at checkout before paying. Added seats and upgrades take effect immediately with prorated billing. Removals and downgrades take effect at the next monthly renewal.
A previously active member has 72 hours to resolve a failed payment before the service is terminated.
Leaving
From your ledger page, one click, whenever you like. Cover runs out the paid month and ceases. No notice period, no exit call, no retention offer. Termination of your subscription starts permanent deletion of your Watch record; required billing records are retained.
Limits
Watching is a search of what is findable. It is thorough, it is continuous, and it is not omniscient: material behind a closed forum, inside a private message, or in a file not yet traded is invisible to everyone, the House included. You will be told what we can see and what we cannot rather than left to assume total coverage.
What the House can be held for caps at one year of membership fees, counted back from the claim. That clause protects us, and it is the ordinary position at this price. If the exposure you carry needs more, what you need is insurance alongside this rather than instead of it.
Law
Florida law governs this agreement. Nothing here removes a right you hold under the consumer law where you live.
